Networks & Network Support
The Webage team of network engineers combine an unbelievably broad range of skills across differing operating systems, networks and hardware platforms with quality customer care and operator support.
Time and again we have solved long-standing problems on networks, which no other support company had managed to find a solution to. Our business has grown thus far through reputation and word of mouth, so that today we are supporting and serving some of the most prestigious companies across Scotland and the UK.
- you require total trust in your network support company,
- you require them to have all the skills necessary to support your network,
- you require them to be pro-active in managing your servers and desktops to pre-empt problems before they occur,
- you require them to listen very carefully to your needs,
- you need a company that is easy to work with, and;
- you require them to come to your aid at the drop of a hat when the need arises.
On top of this, do you require people who are “human friendly” who can support your staff with useful information and advice?
Webage offers a full suite of flexible services so that you can choose the type of service cover that suits your business needs best.
We can offer you service level agreements with guaranteed response times, by-the-hour contracts where you only pay for the hours we spend working for you, or pre-paid support contracts where your rapid response support is paid in advance.
Remote management
We can remotely manage your servers, or your whole network, if you wish. Remote support give you the piece of mind that we can very quickly come to your aid to solve problems, and it is more cost effective for you to pro-actively manage your systems.
Improving network performance
Web Age Ltd's greatest strengths lie in improving performance on large and complex networks. Time and again we have significantly improved the performance of some very large company networks, without the cost of any additional hardware. We have achieved this through our knowledge and deep understanding of networks, and by making configuration changes to significantly improve performance. This has reaped huge cost advantages for our customers, as they will testify. Please call us for references on 01292 571460.
Strategic planning
Web Age Ltd also provides pro-active strategy planning and implementation so that your computer systems never lag behind and get out of date. We will provide you with a schematic plan for replacing slow and unreliable hardware before it is too late so that you do not feel that you are constantly reacting to problems on your network. This pro-active service has been received well by those customers who have adopted it.
Security
Security and monitoring are increasingly important aspects of computer networking as hackers and virus writers are constantly finding new ways to exploit existing systems. Therefore Web Age will give you the assurance that you need that everything possible is done to protect you from these threats.
Private networks
Modern companies often require their systems to link to other sites, or to allow access for home workers etc. Web Age has a great deal of experience with routing, VPNs (Virtual Private Networks), WANs (Wide Area Networks) and extranet servers. This experience will make it easy for you to move forward and to integrate the various remote aspects of your business in a secure, stable and reliable manner.
Telephone support
As a Web Age customer our network support engineers are available to you for telephone support. You can call us at any time to guide you through problems with your network, or to advise more broadly on your computer or network problems. The quality of our computer telephone support is second to none.
If you wish you can try our telephone support service with no obligation. If you are not a contract network support customer you can still use our telephone support service by dialing
0906 757 9988 (calls cost 75ppm).
Please contact us on 01292 571460 for more information on the services we have available and for information on our pricing and our guaranteed response times.